Search results for: customer journey

By Mark Garman Posted on 22/03/2017

To satisfy their shareholders, companies can no longer rely simply on organic growth. Fortune Magazine reported, as of June 2016, U.S. mergers and acquisitions value totaled approximately $642 billion. The ...

By Marta Melon Posted on 14/03/2017

In recognition of being an innovative and outstanding partner in the use of Cloud, Mobile and BPM solutions for building end-to-end digital journeys, IBM honoured GFT Brazil with the Excellence ...

By Andrew Scotland Posted on 07/10/2016

There are a number of key challenges that are facing the financial services industry, which present companies in this sector with a ‘burning platform’ to help them drive transformational change ...

By Ugo Okonkwo Posted on 02/05/2016

Information technology is increasingly pervading every aspect of our lives. While data and trust have become the currencies of today's digital economy, some threat has emerged from the shadows from ...

By Jürgen Görner Posted on 09/03/2016

Last year, GFT surveyed industry experts about “Empowering Digital Banks”. The results indicated that customers are driving the digitalisation in the financial services industry, but the transformation still needs time. ...