#Banking

Chatbots in banking: a revolution beyond communication with customers

Chatbots in banking: a revolution beyond communication with customers

Few solutions in the financial sector arouse as much interest as chatbots. Their applicability when it comes to increasing operating efficiency, improving customer experience and reducing staff costs and management ...

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Augmented banking: an immersive and hyperpersonalised financial experience

Fabrice Abrigo By Fabrice Abrigo Posted 01/08/2018
Augmented banking: an immersive and hyperpersonalised financial experience

At GFT, we envision exponential banking as the natural evolution of the digitalisation process all banks are to some extent undertaking in order to stay relevant to its customers. Our approach ...

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Back-end modernisation for open banking

Enric Pérez By Enric Pérez Posted 02/07/2018
Back-end modernisation for open banking

For decades, mainframes have been the cornerstones of IT infrastructure in many businesses, with banks at the forefront. However, the demand for increased flexibility to cope with ever-changing business processes ...

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Financial education can be fun: BankMeApp a success for parents and teenagers alike

Financial education can be fun: BankMeApp a success for parents and teenagers alike

Teaching their kids how to manage finances responsibly is not always an easy task for parents. Banking Group Crédit Agricole Italia – well aware of this issue – decided to ...

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Will 2018 launch a new era for retail banks?

Christian Ball By Christian Ball Posted 03/04/2018
Will 2018 launch a new era for retail banks?

Last year, retail banks increasingly debated how they would cope in a post-Payments Service Directive II (PSD2) world. The directive (which came into force on 13th January 2018 in the ...

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