#Banking

Customer Experience is at the heart of the bank branch of the future ... today!

Customer Experience is at the heart of the bank branch of the future ... today!

In my previous blog on the subject of bank branch renewal, we looked at how the role of the branch was changing, and how IT applications in the branch underpin ...

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Banks rise to the cloud

Banks rise to the cloud

What would happen if banks had to support the same level of customer interaction as major retail companies like Amazon? If they had to service an exponentially increased number of ...

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That was then and this is now – the fast moving landscape of banking technology

That was then and this is now – the fast moving landscape of banking technology

In the last eight years the amount of banking regulation has increased exponentially and the cost of compliance has gone up proportionately. The financial landscape with regards to customer needs ...

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Will the Trump administration have a ‘repealing’ effect for all?

Paul Harrington By Paul Harrington Posted 02/02/2017
Will the Trump administration have a ‘repealing’ effect for all?

Donald Trump's surprise election win looks like good news for Wall Street, with bank stocks such as Bank of America, Citigroup, Goldman Sachs, JPMorgan, Morgan Stanley, and Wells Fargo all ...

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Is Application Design the key to future branch transformation success?

Is Application Design the key to future branch transformation success?

So, what will the branch of the future be like? There is no single answer to this question. Each bank will define its own model, depending on its DNA, its ...

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