Search results for: customer journey
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Posted on
11/03/2024
According to a recent survey by the Bank of England, the use of ML technologies in UK financial services firms continues to increase: over 70% of firms which responded were ...
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Posted on
26/02/2024
The UK's plans for a digital pound are heading into exciting territory as we accelerate into 2024. The Digital Pound Foundation's anniversary event on 31st January gathered experts in London ...
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Posted on
22/02/2024
The lines are blurring between neobanks and incumbent banks, with both entering the next phase of digital evolution, where there are shared challenges as they vie for market share, customer ...
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Posted on
16/02/2024
In the dynamic world of financial services, the integration of artificial intelligence (AI) has ushered in an era of transformative innovation, catapulting the industry into the realms of unprecedented efficiency, ...
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Posted on
09/01/2024
While speaking with CxO and other transformation leaders, I got the impression that many believe that their bank digital transformation journey has reached its destination. Perhaps, with just a few ...