
Richard Kalas
Richard is a Client Solutions Director, Retail Banking, for GFT UK helping our retail banking clients address their strategic and operational challenges in the new digital economy with truly innovative solutions and services. Before GFT, Richard was a Solutions Architect with Meniga having held similar roles at Ubiquiem and Temenos, leading solutions for organisations such as Metrobank, JPMC, UBS and The Bank of England.
8 Posts
This week saw the launch of the latest GFT Banking Disruption Index, our quarterly survey of consumer sentiment towards digital banking. This time, we focus on security. With the ever-increasing digitisation ...
Despite customers’ concern about banks using AI, they still want to make the most of opportunities the technology offers the banking sector, the latest GFT Banking Disruption Index discovers. In ...
In the second part of his latest blog, Richard Kalas looks at how banks can improve their offerings for customers travelling abroad, following the release of GFT’s latest Banking Disruption Index. Whilst ...
Following the release of GFT’s latest Banking Disruption Index, Richard Kalas examines if consumers are happy with their banking fees when spending abroad and what improvements could be made in ...
In the three months since our inaugural Banking Disruption Index, it’s safe to say the economic challenges facing banking customers have only been exacerbated. The UK has officially entered recession, ...