Richard Kalas
Richard is a Client Solutions Director, Retail Banking, for GFT UK helping our retail banking clients address their strategic and operational challenges in the new digital economy with truly innovative solutions and services. Before GFT, Richard was a Solutions Architect with Meniga having held similar roles at Ubiquiem and Temenos, leading solutions for organisations such as Metrobank, JPMC, UBS and The Bank of England.
8 Posts
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Posted on
29/11/2023
This week saw the launch of the latest GFT Banking Disruption Index, our quarterly survey of consumer sentiment towards digital banking. This time, we focus on security. With the ever-increasing digitisation ...
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Posted on
01/09/2023
Despite customers’ concern about banks using AI, they still want to make the most of opportunities the technology offers the banking sector, the latest GFT Banking Disruption Index discovers. In ...
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Posted on
09/05/2023
In the second part of his latest blog, Richard Kalas looks at how banks can improve their offerings for customers travelling abroad, following the release of GFT’s latest Banking Disruption Index. Whilst ...
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Posted on
02/05/2023
Following the release of GFT’s latest Banking Disruption Index, Richard Kalas examines if consumers are happy with their banking fees when spending abroad and what improvements could be made in ...
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Posted on
16/01/2023
In the three months since our inaugural Banking Disruption Index, it’s safe to say the economic challenges facing banking customers have only been exacerbated. The UK has officially entered recession, ...