A specialist in digital transformation and innovation with a strong technology knowledge, Francisco Amador collaborates with different companies in making the challenges of digitalization tangible, leading multidisciplinary teams and implementing digital solutions. Between 2013 and 2016, Francisco defined, built, launched and managed the GFT digital innovation lab. Besides his work at GFT, Francisco collaborates as external professor for the Institute of Stock Exchange Studies (IEB) and the International University of La Rioja (UNIR). He holds a degree in computer engineering from University of Granada and an executive education diploma in digital banking innovation from IEB.
Chatbots in banking: a revolution beyond communication with customers
Few solutions in the financial sector arouse as much interest as chatbots. Their applicability when it comes to increasing operating efficiency, improving customer experience and reducing staff costs and management ...