#Banking

Shilpa Doreswamy By Shilpa Doreswamy Posted on 22/02/2024
Neobanking. What’s next?

The lines are blurring between neobanks and incumbent banks, with both entering the next phase of digital evolution, where there are shared challenges as they vie for market share, customer ...

Antonio Camacho Hubner By Antonio Camacho Hubner Posted on 09/01/2024
The end of transformation? Some popular misperceptions about digitalisation

While speaking with CxO and other transformation leaders, I got the impression that many believe that their bank digital transformation journey has reached its destination. Perhaps, with just a few ...

Richard Kalas By Richard Kalas Posted on 29/11/2023
The state of security in digital banking

This week saw the launch of the latest GFT Banking Disruption Index, our quarterly survey of consumer sentiment towards digital banking. This time, we focus on security. With the ever-increasing digitisation ...

Richard Kalas By Richard Kalas Posted on 01/09/2023
Brits not letting apprehension put them off AI banking

Despite customers’ concern about banks using AI, they still want to make the most of opportunities the technology offers the banking sector, the latest GFT Banking Disruption Index discovers. In ...

Mauricio Deutsch By Mauricio Deutsch Posted on 11/07/2023
Digital Banking Customer Survey 2023

Banks can better support customers, increase loyalty and drive growth with GFT’s digital transition planning.  As we enter the second half of 2023, Banks continue to face important investment decisions for ...